Privacy Policy
1. Introduction
Eastbridge Academy ("we," "our," or "us") is committed to protecting the privacy of our students and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll in our courses or use our website and services.
By enrolling in our courses or using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information: When you register for courses, we collect personal information including but not limited to: student name, date of birth, grade level, parent/guardian names, email addresses, phone numbers, and mailing addresses.
Academic Information: We collect information about student performance, attendance, assignments, test scores, and progress in our courses.
Payment Information: We collect billing information necessary to process course fees. Payment card information is processed securely through our payment processor and is not stored on our servers.
Technical Information: We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage data through cookies and similar technologies.
Communications: We retain records of communications between students, parents, and our staff, including emails and messages sent through our platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide educational services and manage course enrollment
- To communicate with students and parents about courses, schedules, and performance
- To process payments and maintain financial records
- To improve our curriculum, teaching methods, and services
- To send announcements, newsletters, and promotional materials (with consent)
- To comply with legal obligations and protect our rights
- To maintain the security and integrity of our services
- To analyze usage patterns and improve website functionality
4. Information Sharing and Disclosure
We do not sell or rent personal information to third parties. We may share information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and learning management platforms. These providers are contractually obligated to protect your information.
Educational Partners: With your consent, we may share student achievements with educational institutions, contest organizers, or scholarship programs.
Legal Requirements: We may disclose information when required by law, to comply with legal processes, or to protect the rights, property, or safety of Eastbridge Academy, our students, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, student information may be transferred to the acquiring entity.
Parents and Guardians: We share student academic information with parents and legal guardians.
5. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel only
- Staff training on data protection and privacy
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Academic records may be retained for several years to provide transcripts and maintain historical records.
Upon request and where applicable, we will delete or anonymize personal information, subject to legal and contractual obligations.
7. Children's Privacy
Many of our students are minors. We collect personal information from children only with verifiable parental consent and in compliance with applicable Canadian privacy laws.
Parents have the right to review, modify, or request deletion of their child's personal information by contacting us at the email address provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling cookies may limit website functionality.
We use Google Analytics to understand how visitors interact with our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your information in a structured, machine-readable format
To exercise these rights, please contact us at the email address provided below.
10. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@eastbrid.ge
Website: eastbrid.ge